Last updated: 11 August 2026
Welcome to the website of ZONA Parking Sarajevo Airport, available at parkingsarajevo.ba.
By using this website, you agree to these Terms of Use. Please read them before using the website or submitting a parking reservation.
1. About the website
The website parkingsarajevo.ba represents ZONA Parking Sarajevo Airport and allows users to obtain information about our parking services, location, prices and service conditions, as well as to make an online parking reservation.
ZONA Parking Sarajevo Airport
Davorina Popovića 10
Sarajevo, Bosnia and Herzegovina
Phone: +387 61 356 386
Email: kontakt@parkingsarajevo.ba
The website and the services presented through it are operated and provided in accordance with the applicable laws and regulations of Bosnia and Herzegovina.
2. Use of the website
The content of this website is intended to provide information about ZONA Parking and to make it easier for users to access and use our services.
Users agree not to use the website in any way that could compromise its operation, security or availability, or infringe the rights of other users or third parties.
Any attempt to gain unauthorized access to administrative areas of the website, servers, databases or other technical systems connected to the website is prohibited.
3. Online reservations
The website allows users to submit a reservation for a parking space.
When making a reservation, the user is required to provide accurate and complete information necessary for organizing arrival, parking and return shuttle transportation.
After submitting a reservation, the user receives confirmation and the information required for arrival at the parking facility.
No advance payment is required for an online reservation, unless explicitly stated otherwise for a particular service or special offer.
The user is responsible for the accuracy of the information provided, particularly the dates and times of arrival and return, as well as contact details. In the event of a change in flight time, delay or other circumstances affecting the reservation, the user is advised to contact ZONA Parking as soon as possible.
4. Prices and parking calculation
Current parking prices are published on the website and displayed to the user during the reservation process.
Parking time is calculated from the time the vehicle arrives at the parking facility, and each commenced period of 24 hours is counted as one day of parking. The daily price may depend on the total duration of the reservation.
The exact number of chargeable days and the total amount are displayed to the user during the reservation process.
The parking price includes shuttle transportation between ZONA Parking and the terminal of Sarajevo International Airport, unless explicitly stated otherwise for a particular offer.
Prices and conditions displayed on the website may be changed from time to time. The price shown to the user when submitting a particular reservation will apply to that reservation, except in the case of an obvious technical or other pricing error.
5. Accuracy of information
ZONA Parking makes reasonable efforts to ensure that all information published on the website is accurate, clear and up to date.
However, unintentional errors, outdated information or temporary technical irregularities may occur. If such an error is identified, we will make reasonable efforts to correct it as soon as possible.
Information on the website may be amended or updated without prior notice where necessary to reflect changes in prices, services, location, technical features of the website or other business information.
6. Website availability
We aim to provide reliable and uninterrupted access to the website, but we cannot guarantee that it will be available at all times without interruption or technical errors.
Temporary unavailability may occur due to system maintenance, issues affecting internet or hosting providers, communication network interruptions, security reasons or other circumstances beyond our reasonable control.
If online reservations are temporarily unavailable, users may contact us by phone, WhatsApp, Viber or email.
7. Intellectual property
The content of parkingsarajevo.ba, including texts, photographs, graphic elements, logos, design, website structure and other original content, is protected by applicable intellectual property rights.
Unauthorized copying, publication, distribution, modification or commercial use of website content is not permitted without the prior consent of the relevant rights holder.
Individual content may be viewed, saved or printed for personal and non-commercial use, provided that it is not altered or used in a manner that could mislead users regarding its source or ownership.
8. Third-party links and content
The website may contain links to websites and services operated by third parties, including Google Maps, social networks or other external platforms.
Such links are provided for user convenience and to provide access to additional information.
ZONA Parking does not control third-party websites and is not responsible for their content, availability, security, privacy policies or the manner in which they process user data.
The use of external websites is subject to the terms, policies and conditions of their respective operators.
9. Liability
ZONA Parking takes reasonable care in maintaining the website and providing its services.
To the extent permitted by applicable law, we cannot be held liable for damage arising solely from circumstances beyond our reasonable control, including internet connection interruptions, communication system failures, technical issues affecting third parties, malicious activities by third parties or other events that could not reasonably have been foreseen or prevented.
The user is responsible for the device, internet connection and software used to access the website.
Nothing in these Terms of Use excludes or limits any rights granted to users under applicable law.
10. Personal data protection
When using certain functions of the website, particularly online reservations and when contacting ZONA Parking, users' personal data may be processed.
Information about which personal data we collect, the purposes for which we use it, how long it is retained, who may have access to it and the rights available to users is provided in our Privacy Policy.
11. Cookies
The website uses technically necessary cookies required for its proper operation and may also use other categories of cookies and similar technologies depending on the user's choices.
Users can manage their preferences through the cookie settings available on the website.
Further information about data processing related to the use of the website is available in the Privacy Policy and the relevant cookie settings.
12. Changes to these Terms of Use
ZONA Parking may amend or supplement these Terms of Use from time to time in order to reflect changes to the website, services, business processes or applicable laws and regulations.
The current version of the Terms of Use will always be published on this page together with the date of the latest update.
13. Governing law and dispute resolution
The use of this website and these Terms of Use are governed by the applicable laws and regulations of Bosnia and Herzegovina.
In the event of a disagreement or dispute, ZONA Parking and the user will first seek to resolve the matter amicably.
If an amicable solution cannot be reached, the applicable rules on jurisdiction and dispute resolution will apply.
14. Contact
For any questions regarding the website, reservations or these Terms of Use, please contact us:
ZONA Parking Sarajevo Airport
Davorina Popovića 10, Sarajevo
Phone: +387 61 356 386
Email: kontakt@parkingsarajevo.ba